Thursday, December 31, 2009

Frustrating Reliance “Customer care”

I took a new connection yesterday- surrendered my postpaid Vodafone connection as I found the charges too high compared to the existing prepaid plans. Except for the telemarketing calls around 3 years back, there wasn’t any other issue. Yeah, DND option works! Connectivity is good. Customer care executives are friendly on phone; though not happy with the ones in Vodafone stores.

Anyway, there were just too many options. The shopkeeper successfully convinced me to buy a Reliance connection. I was impressed by their roaming charges. I took a plan for which I should have got Rs50 worth talktime and was promised free 500sms/day. I was told that it will be activated in 45 minutes.

After a few hours my balance was Re 1. Waited. Waited. Waited. Then around 9:30pm I called the “customer care” at *333.

Waiting time was not too long; 5 minutes is tolerable. The “executive” spoke in English which was barely understandable. He wasn’t polite, took some info and then registered my complaint and gave me a complaint no. The conversation went on like this:

He: It will be done (not audible) 48 hours.
Me: After 48 hours?
He: No no, within 48 hours it will be done.

When I asked him to repeat the plan details, he said I will be charged 50p/sms. Not that I send 500sms/day, but then was I not promised?

Me:  “I was told that I can send free 500sms/day”.
He: “NO. YOU WANT TO KNOW MEANS YOU LISTEN FIRST. THEN YOU SPEAK, OK.
Me:”I asked coz you mentioned about sms.”
He:”NO, YOU LISTEN FIRST. THEN YOU CAN ASK”

Then he told the whole plan and I couldn’t understand “ONE” word of what he said. Last sentence was audible:

He: This plan is valid till 31st Jan, means if you activate it by 31st Jan you will get 500sms/day free.
Me: Ok, I have already activated it. So I should be getting it, right?
He: No you have to (something something) additional recharge(something something) then u get Rs25 offer as compliment in which you get this 500 sms/day free. This offer is valid till 31st Dec.
Me: Just sometime back you said this offer is valid till 31stJan.
He: Yes, it was valid till 31st Jan, but because of some technical difficulty they decided to close this offer by 31st Dec.
Me: See, I got this sim today, so in any case i should be getting Rs 50 talk time and that sms pack, right?
He:  You May get it. You might get.
Me: What do you mean by I may get it, I might get it. I can’t.........
He: Ok ok, it will be done today, Ok Ok, by midnight it will be updated OK.
Me: Fine. And....

He banged the phone. Ridiculous he was! It’s my worst customer service experience. More than the balance update, it was the way this so called customer care executive's tone that irritated me. I miss that “Is there anything else, mam” and “Thank you for calling Vodafone mam. Wish you a Happy New Year.” They were so polite and this person, he didn't even know how to talk.

No outgoing. I can’t even give a miss call. “Nil balance” coz I used Re.1 already. All I have now is a sim. I am not sure if I will continue to use it or not. Maybe I should switch back to Vodafone (prepaid this time).

I chose a wrong day to surrender my old number! To all those who messaged/called me to wish a Happy New Year: SORRY! I'll circulate my number once I decide what to do with this reliance number.

Wish you all a fantastic year ahead!

Update:
Balance updated!
Got the sms pack too.
Connectivity is good, as of now.
RC My life
Tuesday, December 22, 2009

Big Boss 3

The idiot box is flooded with reality shows these days. I know it is stupid, but I have been watching some of them lately (I am 'literally' jobless ;) ). Big Boss 3 is a reality show on colors channel. I didn’t watch season1, followed the last few weeks of season2, and then first few weeks of season3. Then I got bored and decided not to waste my time anymore. It is one of those ‘no entertainment-only nonsense’ kind of show. Somehow, after a long time, I saw the whole of today’s episode. Yawwwnn. I wasted my time again. Either this show is scripted or else the participants are all a bunch of morons. These people have no dignity. How sick can one show oneself on a reality show? Height of imbecility! What are they desperate for? Fame or money? If it is a ‘real’ reality show, none of them deserve to win. Unlike the episodes of season2, most of them talk to cameras instead of talking to fellow contestants so that their thoughts reach the audience and they are all senseless. I don’t know them personally, but as much as I have seen them on this show, I am disappointed with the way these people carry themselves. The finalists are:


  1. An over confident thickhead who desperately wants to win the show, feels he is the best and ‘only’ what he says is correct. He strongly believes that people of this country love him.
  2. A lady who is as desperate to win as the first finalist, and requests women of this nation to vote so that she can win the show and prove to this world ‘the women power’.
  3. A reckless young man, who initially was not desperate to win, but has joined the race.


I don’t know who votes for these people. In fact, I wonder how anyone can vote for them. I don't want to guess who will win this show, nor do I care. I miss Ashutosh and his English-to-Hindi translations.
Anyway, there is one thing on my mind after today's episode. I don’t understand why some women beg people to vote for them because they are ‘women’, be it a reality show or elections. I mean, what are they trying to prove, huh? Why should people vote for them because they have a tag of being a woman? Are people not supposed to vote for the one who is strong and competent enough to handle the position one is contesting for; or in case of this show someone who deserves to win? Isn't it discrimination to vote for someone just because she is a woman? How do these ladies even feel like giving this justification for being elected/voted? Phew!
Monday, December 21, 2009

Felix The Cat Coloring Pages




Posted in Felix The Cat Coloring Pages
Robbikal Karim Felix The Cat

Tring.. tring..



  • Have you called someone who has never ever called you and got to listen ‘Hey! You are calling after such a long time! Very busy, huh?’
  • Has someone told you ‘ok, i will call you back by XYZ time’ and then forgotten (sometimes, read as never bothered) to call?  
  • Do you expect a call back when you call someone and the number is busy, and you know the person will be able to see your number in missed calls list?

RC Q?
Friday, December 18, 2009

Dreamworld



RC Art
Sunday, December 13, 2009

Chicken Run Coloring Pages

Chicken Run Coloring Pages 001
The title of the film is a play on words, since a chicken run defines a confined area where chickens are allowed to run outdoors and also describes the objective of the chickens to escape their predicament.
Chicken Run Coloring Pages 002

Chicken Run was to be Aardman Animations' first feature length production, which would be executive produced by Jake Eberts. Nick Park and Peter Lord, who run Aardman, co-directed the film, while Karey Kirkpatrick and Jack Rosenthal scripted the film. In December 1997, it was noted that David Sproxton was to also produce.
Posted in Chicken Run Coloring Pages 003
Robbikal Karim Chicken Run
Monday, December 7, 2009

Bob the Builder Coloring Pages

Bob the Builder Coloring Pages 001
"Bob the builder, can we fix it? Yes, we can!" is an opening line in this famous cartoon made for young children between the ages of 2 and 5. Moms everywhere can tell you the opening lines and probably more than half the songs sung on the show. Bob the builder is a terrific show for this age group. It teaches lessons on everything from sharing to finding the right job for you.
Bob the Builder Coloring Pages 002
Bob the Builder is a show many parents love because it is so friendly to children. They know that they can let them watch this show without worrying about violence and that their children are learning something important
Posted in Bob the Builder Coloring Pages 003
Robbikal Karim Bob the Builder