Thursday, December 31, 2009

Frustrating Reliance “Customer care”

I took a new connection yesterday- surrendered my postpaid Vodafone connection as I found the charges too high compared to the existing prepaid plans. Except for the telemarketing calls around 3 years back, there wasn’t any other issue. Yeah, DND option works! Connectivity is good. Customer care executives are friendly on phone; though not happy with the ones in Vodafone stores.

Anyway, there were just too many options. The shopkeeper successfully convinced me to buy a Reliance connection. I was impressed by their roaming charges. I took a plan for which I should have got Rs50 worth talktime and was promised free 500sms/day. I was told that it will be activated in 45 minutes.

After a few hours my balance was Re 1. Waited. Waited. Waited. Then around 9:30pm I called the “customer care” at *333.

Waiting time was not too long; 5 minutes is tolerable. The “executive” spoke in English which was barely understandable. He wasn’t polite, took some info and then registered my complaint and gave me a complaint no. The conversation went on like this:

He: It will be done (not audible) 48 hours.
Me: After 48 hours?
He: No no, within 48 hours it will be done.

When I asked him to repeat the plan details, he said I will be charged 50p/sms. Not that I send 500sms/day, but then was I not promised?

Me:  “I was told that I can send free 500sms/day”.
He: “NO. YOU WANT TO KNOW MEANS YOU LISTEN FIRST. THEN YOU SPEAK, OK.
Me:”I asked coz you mentioned about sms.”
He:”NO, YOU LISTEN FIRST. THEN YOU CAN ASK”

Then he told the whole plan and I couldn’t understand “ONE” word of what he said. Last sentence was audible:

He: This plan is valid till 31st Jan, means if you activate it by 31st Jan you will get 500sms/day free.
Me: Ok, I have already activated it. So I should be getting it, right?
He: No you have to (something something) additional recharge(something something) then u get Rs25 offer as compliment in which you get this 500 sms/day free. This offer is valid till 31st Dec.
Me: Just sometime back you said this offer is valid till 31stJan.
He: Yes, it was valid till 31st Jan, but because of some technical difficulty they decided to close this offer by 31st Dec.
Me: See, I got this sim today, so in any case i should be getting Rs 50 talk time and that sms pack, right?
He:  You May get it. You might get.
Me: What do you mean by I may get it, I might get it. I can’t.........
He: Ok ok, it will be done today, Ok Ok, by midnight it will be updated OK.
Me: Fine. And....

He banged the phone. Ridiculous he was! It’s my worst customer service experience. More than the balance update, it was the way this so called customer care executive's tone that irritated me. I miss that “Is there anything else, mam” and “Thank you for calling Vodafone mam. Wish you a Happy New Year.” They were so polite and this person, he didn't even know how to talk.

No outgoing. I can’t even give a miss call. “Nil balance” coz I used Re.1 already. All I have now is a sim. I am not sure if I will continue to use it or not. Maybe I should switch back to Vodafone (prepaid this time).

I chose a wrong day to surrender my old number! To all those who messaged/called me to wish a Happy New Year: SORRY! I'll circulate my number once I decide what to do with this reliance number.

Wish you all a fantastic year ahead!

Update:
Balance updated!
Got the sms pack too.
Connectivity is good, as of now.
RC My life
Tuesday, December 22, 2009

Big Boss 3

The idiot box is flooded with reality shows these days. I know it is stupid, but I have been watching some of them lately (I am 'literally' jobless ;) ). Big Boss 3 is a reality show on colors channel. I didn’t watch season1, followed the last few weeks of season2, and then first few weeks of season3. Then I got bored and decided not to waste my time anymore. It is one of those ‘no entertainment-only nonsense’ kind of show. Somehow, after a long time, I saw the whole of today’s episode. Yawwwnn. I wasted my time again. Either this show is scripted or else the participants are all a bunch of morons. These people have no dignity. How sick can one show oneself on a reality show? Height of imbecility! What are they desperate for? Fame or money? If it is a ‘real’ reality show, none of them deserve to win. Unlike the episodes of season2, most of them talk to cameras instead of talking to fellow contestants so that their thoughts reach the audience and they are all senseless. I don’t know them personally, but as much as I have seen them on this show, I am disappointed with the way these people carry themselves. The finalists are:


  1. An over confident thickhead who desperately wants to win the show, feels he is the best and ‘only’ what he says is correct. He strongly believes that people of this country love him.
  2. A lady who is as desperate to win as the first finalist, and requests women of this nation to vote so that she can win the show and prove to this world ‘the women power’.
  3. A reckless young man, who initially was not desperate to win, but has joined the race.


I don’t know who votes for these people. In fact, I wonder how anyone can vote for them. I don't want to guess who will win this show, nor do I care. I miss Ashutosh and his English-to-Hindi translations.
Anyway, there is one thing on my mind after today's episode. I don’t understand why some women beg people to vote for them because they are ‘women’, be it a reality show or elections. I mean, what are they trying to prove, huh? Why should people vote for them because they have a tag of being a woman? Are people not supposed to vote for the one who is strong and competent enough to handle the position one is contesting for; or in case of this show someone who deserves to win? Isn't it discrimination to vote for someone just because she is a woman? How do these ladies even feel like giving this justification for being elected/voted? Phew!
Monday, December 21, 2009

Felix The Cat Coloring Pages




Posted in Felix The Cat Coloring Pages
Robbikal Karim Felix The Cat

Tring.. tring..



  • Have you called someone who has never ever called you and got to listen ‘Hey! You are calling after such a long time! Very busy, huh?’
  • Has someone told you ‘ok, i will call you back by XYZ time’ and then forgotten (sometimes, read as never bothered) to call?  
  • Do you expect a call back when you call someone and the number is busy, and you know the person will be able to see your number in missed calls list?

RC Q?
Friday, December 18, 2009

Dreamworld



RC Art
Sunday, December 13, 2009

Chicken Run Coloring Pages

Chicken Run Coloring Pages 001
The title of the film is a play on words, since a chicken run defines a confined area where chickens are allowed to run outdoors and also describes the objective of the chickens to escape their predicament.
Chicken Run Coloring Pages 002

Chicken Run was to be Aardman Animations' first feature length production, which would be executive produced by Jake Eberts. Nick Park and Peter Lord, who run Aardman, co-directed the film, while Karey Kirkpatrick and Jack Rosenthal scripted the film. In December 1997, it was noted that David Sproxton was to also produce.
Posted in Chicken Run Coloring Pages 003
Robbikal Karim Chicken Run
Monday, December 7, 2009

Bob the Builder Coloring Pages

Bob the Builder Coloring Pages 001
"Bob the builder, can we fix it? Yes, we can!" is an opening line in this famous cartoon made for young children between the ages of 2 and 5. Moms everywhere can tell you the opening lines and probably more than half the songs sung on the show. Bob the builder is a terrific show for this age group. It teaches lessons on everything from sharing to finding the right job for you.
Bob the Builder Coloring Pages 002
Bob the Builder is a show many parents love because it is so friendly to children. They know that they can let them watch this show without worrying about violence and that their children are learning something important
Posted in Bob the Builder Coloring Pages 003
Robbikal Karim Bob the Builder
Saturday, November 28, 2009

Asterix and Obelix Coloring Pages

Asterix and Obelix Coloring Pages 001
The Asterix series is one of the most popular Franco-Belgian comics in the world, with the series being translated into over 100 languages, and it is popular in most European countries. Asterix is less well known in the United States and Japan.
Asterix and Obelix Coloring Pages 002
Asterix Conquers Rome is a comic book adaptation of the animated film The Twelve Tasks of Asterix. It was released in 1976, making it technically the 23rd Asterix volume to be published. But it has been rarely reprinted and is not considered to be canonical to the series. The only English translation ever to be published was in the Asterix Annual 1980 Except when it was published as a standalone volume in 1984.
Posted in Asterix & Obelix Coloring Pages 003
Robbikal Karim Asterix and Obelix
Saturday, November 14, 2009

Winnie the Pooh Coloring Pages



Posted in Winnie the Pooh Coloring Pages
Robbikal Karim Winnie the Pooh
Wednesday, November 4, 2009

Thomas the Tank Engine Coloring Pages



Posted in Thomas the Tank Engine Coloring Pages
Robbikal Karim Thomas the Tank Engine

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Robbikal Karim
Thursday, October 29, 2009

Christmas Stocking Coloring Pages, Christmas Stocking Printables

Fill these christmas stocking coloring pages with beautiful colors to use these free printables as decorative items. Even your kids and children will enjoy spending their christmas holidays in such creative and recreational activities of entertainment and fun. Download them for free and scatter colors of christmas all over.Christmas Stocking Coloring Pages
Christmas Stocking PrintablesFree Christmas Stocking Coloring Pages
Robbikal Karim Stockings
Sunday, October 25, 2009

Totally Spies Coloring Pages



Posted in Totally Spies Coloring Pages
Robbikal Karim Totally Spies
Monday, October 12, 2009

Sesame Street Coloring Pages



Posted in Sesame Street Coloring Pages
Robbikal Karim Sesame Street
Friday, October 9, 2009

Alice in Wonderland Coloring Pages

Alice in Wonderland Coloring Pages 001
The main character in the movie, Alice, falls into a "dream" or a place called Wonderland that is very real to her. In terms of Wonderland, the connection between the place and its title is that whatever Alice wonders manifests in her dream.
Alice in Wonderland Coloring Pages 002
After her journey, Alice returns to "the real world" and takes control of her life. She is no longer the silent rebel that she was before she entered wonderland. She says what's on her mind and she does not let doubt make things impossible for her to do.
Posted in Alice in Wonderland Coloring Pages 003
Robbikal Karim Alice in Wonderland
Wednesday, September 23, 2009

Thanksgiving Coloring Pages



Posted in Thanksgiving Coloring Pages
Robbikal Karim Thanksgiving
Wednesday, September 16, 2009

Avatar Coloring Pages

Avatar Coloring Pages 001
Avatar has become the all-time biggest box office hit since its release in December 2009, earning over 2.7 billion dollars worldwide according to the Internet Movie Database. Its success also encouraged other 3D films to be made.
Avatar Coloring Pages 002
Avatar 2 is currently scheduled to be released in December 2014, with Avatar 3 scheduled for release in December 2015.
Avatar Coloring Pages 003
Avatar Coloring Pages 004
Posted in Avatar Coloring Pages 005
Robbikal Karim Avatar
Wednesday, September 9, 2009

a Hut in the Hills

RC Art
Monday, September 7, 2009

Disney Characters Coloring Pages





Posted in Disney Characters Coloring Pages
Robbikal Karim Disney Characters
Sunday, September 6, 2009

A happy family


RC Art
Tuesday, August 25, 2009

Christmas Coloring Pages





Posted in Christmas Coloring Pages
Robbikal Karim Christmas